.support-page {
  padding: 28px 0 48px;
}

body[data-page="support"] .page-header {
  display: none;
}

body[data-page="support"] .support-page {
  padding-top: 0;
}

.support-header {
  display: flex;
  justify-content: space-between;
  gap: 24px;
  align-items: flex-end;
  margin-bottom: 20px;
}

.support-header p,
.support-ticket-kicker {
  color: #0f766e;
  font-size: 13px;
  font-weight: 700;
  text-transform: uppercase;
}

.support-header h1 {
  margin-top: 6px;
  font-size: 30px;
  color: #0f172a;
}
.support-actions .support-refund-button {
  background: #fee2e2;
  color: #991b1b;
}

.support-actions .support-refund-button:hover {
  background: #fecaca;
}
.support-header button,
.support-form button,
.support-reply-form button,
.support-actions button {
  border: 0;
  border-radius: 8px;
  background: #0f766e;
  color: #fff;
  font-weight: 700;
  padding: 11px 16px;
}

.support-header-actions {
  display: flex;
  align-items: center;
  gap: 10px;
}

.support-header-link-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 8px;
  background: #0f766e;
  color: #ffffff;
  font-weight: 700;
  min-height: 42px;
  padding: 10px 16px;
  text-decoration: none;
}

.support-header-link-btn:hover {
  background: #0b5f59;
}

.support-layout {
  display: grid;
  grid-template-columns: 360px minmax(0, 1fr);
  gap: 18px;
  align-items: start;
}

.support-admin-layout {
  grid-template-columns: minmax(0, 1fr);
}

.support-public-layout {
  grid-template-columns: minmax(320px, 420px) minmax(0, 1fr);
}

.support-panel {
  background: #fff;
  border: 1px solid #dbe3ef;
  border-radius: 8px;
  padding: 18px;
  box-shadow: 0 8px 22px rgba(15, 23, 42, 0.06);
}

.support-panel h2 {
  margin: 0 0 16px;
  color: #0f172a;
  font-size: 20px;
}

.support-help-copy {
  display: grid;
  align-content: center;
  min-height: 260px;
  background:
    linear-gradient(135deg, rgba(15, 118, 110, 0.94), rgba(29, 78, 216, 0.84)),
    #0f766e;
  color: #ffffff;
}

.support-help-copy p {
  width: fit-content;
  margin: 0 0 10px;
  border: 1px solid rgba(255, 255, 255, 0.28);
  border-radius: 999px;
  color: #dffdf7;
  font-size: 12px;
  font-weight: 900;
  padding: 6px 10px;
  text-transform: uppercase;
}

.support-help-copy h2 {
  color: #ffffff;
}

.support-help-copy div {
  color: rgba(255, 255, 255, 0.86);
  line-height: 1.6;
}

.support-form {
  display: grid;
  gap: 14px;
}

.support-form label {
  display: grid;
  gap: 7px;
  color: #334155;
  font-size: 14px;
  font-weight: 700;
}

.support-form input,
.support-form select,
.support-form textarea,
.support-reply-form input {
  width: 100%;
  border: 1px solid #cbd5e1;
  border-radius: 8px;
  padding: 11px 12px;
  font: inherit;
}

.support-form textarea {
  resize: vertical;
}

.support-message {
  min-height: 20px;
  font-size: 14px;
  color: #475569;
}

.support-message[data-type="success"] {
  color: #0f766e;
}

.support-message[data-type="error"] {
  color: #b91c1c;
}

.support-ticket-list {
  display: grid;
  gap: 12px;
}

.support-ticket {
  border: 1px solid #e2e8f0;
  border-radius: 8px;
  padding: 14px;
}

.support-ticket-main {
  display: flex;
  justify-content: space-between;
  gap: 16px;
}

.support-ticket h2 {
  margin: 4px 0;
  font-size: 18px;
}

.support-ticket p {
  color: #64748b;
  font-size: 14px;
}

.support-status {
  align-self: flex-start;
  border-radius: 999px;
  background: #e0f2fe;
  color: #0369a1;
  font-size: 13px;
  font-weight: 700;
  padding: 7px 10px;
  white-space: nowrap;
}

.support-status[data-status="resolved"],
.support-status[data-status="closed"] {
  background: #ecfdf5;
  color: #047857;
}

.support-reply-form {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 10px;
  margin-top: 12px;
}

.support-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 10px;
}

.support-actions button {
  background: #e2e8f0;
  color: #0f172a;
}

.support-payout-list {
  display: grid;
  gap: 12px;
}

.support-payout-card {
  border: 1px solid #dbe3ef;
  border-radius: 8px;
  background: #ffffff;
  padding: 14px;
}

.support-payout-head {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: flex-start;
}

.support-payout-head h3 {
  margin: 4px 0;
  color: #0f172a;
  font-size: 18px;
}

.support-payout-head p {
  margin: 0;
  color: #64748b;
  font-size: 14px;
}

.support-payout-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
  margin-top: 12px;
}

.support-payout-grid div {
  border: 1px solid #e2e8f0;
  border-radius: 8px;
  background: #f8fafc;
  padding: 8px 10px;
}

.support-payout-grid span {
  display: block;
  color: #64748b;
  font-size: 12px;
  font-weight: 700;
}

.support-payout-grid strong {
  display: block;
  color: #0f172a;
  margin-top: 3px;
  overflow-wrap: anywhere;
}

.support-bulk-panel {
  margin-top: 18px;
}

.support-bulk-title {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  margin-bottom: 14px;
}

.support-bulk-title p {
  margin: 0 0 4px;
  color: #0f766e;
  font-size: 12px;
  font-weight: 900;
  text-transform: uppercase;
}

.support-bulk-title h2 {
  margin: 0;
}

.support-bulk-title button,
.bulk-actions button,
.bulk-inline-form button {
  border: 0;
  border-radius: 8px;
  background: #0f766e;
  color: #ffffff;
  cursor: pointer;
  font-weight: 800;
  padding: 10px 14px;
}

.support-bulk-title button {
  background: #edf1f5;
  color: #334155;
}

.bulk-purchase-list {
  display: grid;
  gap: 14px;
}

.bulk-request-card {
  border: 1px solid #dbe3ef;
  border-radius: 8px;
  background: #ffffff;
  padding: 16px;
}

.bulk-request-card[data-status="fulfilled"] {
  border-color: #0f766e;
}

.bulk-request-card[data-status="accepted"] {
  border-color: #1d4ed8;
}

.bulk-request-head {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  align-items: flex-start;
}

.bulk-request-head h2 {
  margin: 4px 0;
  color: #0f172a;
  font-size: 20px;
}

.bulk-request-head p {
  margin: 0;
  color: #64748b;
  font-size: 13px;
}

.bulk-progress {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  align-items: center;
  border: 1px solid #dbeafe;
  border-radius: 8px;
  background: #eff6ff;
  margin: 14px 0;
  padding: 10px 12px;
}

.bulk-progress span {
  color: #1e40af;
  font-size: 13px;
  font-weight: 800;
}

.bulk-progress strong {
  color: #0f172a;
}

.bulk-broadcast {
  display: grid;
  gap: 12px;
}

.bulk-broadcast > p {
  border-left: 4px solid #0f766e;
  background: #f0fdfa;
  color: #0f172a;
  line-height: 1.5;
  margin: 0;
  padding: 12px;
}

.bulk-product-info {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
}

.bulk-product-info div,
.bulk-offer-card,
.bulk-contract-row {
  border: 1px solid #e2e8f0;
  border-radius: 8px;
  background: #fbfcfe;
  padding: 10px;
}

.bulk-product-info span,
.bulk-offer-card span,
.bulk-contract-row span {
  display: block;
  color: #64748b;
  font-size: 12px;
  font-weight: 800;
}

.bulk-product-info strong,
.bulk-offer-card strong,
.bulk-contract-row strong {
  display: block;
  color: #0f172a;
  margin-top: 3px;
  overflow-wrap: anywhere;
}

.bulk-product-info-wide {
  grid-column: 1 / -1;
}

.bulk-inline-form {
  display: grid;
  gap: 12px;
  border: 1px solid #dbe3ef;
  border-radius: 8px;
  background: #f8fafc;
  margin-top: 14px;
  padding: 14px;
}

.bulk-inline-form h3,
.bulk-section h3,
.bulk-contract-list h3 {
  margin: 0;
  color: #0f172a;
  font-size: 16px;
}

.bulk-form-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 10px;
}

.bulk-inline-form label {
  display: grid;
  gap: 6px;
  color: #334155;
  font-size: 13px;
  font-weight: 800;
}

.bulk-inline-form input,
.bulk-inline-form textarea {
  width: 100%;
  border: 1px solid #cbd5e1;
  border-radius: 8px;
  font: inherit;
  padding: 10px 11px;
}

.bulk-inline-form textarea {
  resize: vertical;
}

.bulk-section {
  display: grid;
  gap: 10px;
  margin-top: 14px;
}

.bulk-offer-list {
  display: grid;
  gap: 8px;
}

.bulk-offer-card {
  display: grid;
  grid-template-columns: minmax(0, 1.4fr) minmax(100px, 0.5fr) minmax(130px, 0.7fr);
  gap: 10px;
}

.bulk-offer-card p {
  grid-column: 1 / -1;
  color: #64748b;
  margin: 0;
}

.bulk-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  margin-top: 14px;
}

.bulk-actions button[data-bulk-action="accept"] {
  background: #1d4ed8;
}

.bulk-actions button[data-bulk-action="send-buyer"] {
  background: #b45309;
}

.bulk-actions button:disabled {
  cursor: wait;
  opacity: 0.7;
}

.bulk-note-success {
  border: 1px solid #bbf7d0;
  border-radius: 8px;
  background: #f0fdf4;
  color: #047857;
  font-weight: 800;
  margin-top: 12px;
  padding: 10px;
}

.bulk-contract-list {
  display: grid;
  gap: 8px;
  border-top: 1px solid #e2e8f0;
  margin-top: 14px;
  padding-top: 14px;
}

.bulk-contract-row {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr) auto;
  gap: 10px;
  align-items: center;
}

.bulk-empty-inline {
  border: 1px dashed #cbd5e1;
  border-radius: 8px;
  color: #64748b;
  padding: 12px;
}

.support-empty {
  border: 1px dashed #cbd5e1;
  border-radius: 8px;
  padding: 18px;
  color: #64748b;
  text-align: center;
}

@media (max-width: 900px) {
  .support-header {
    align-items: stretch;
    flex-direction: column;
  }

  .support-layout {
    grid-template-columns: 1fr;
  }

  .support-reply-form {
    grid-template-columns: 1fr;
  }

  .support-bulk-title,
  .bulk-request-head,
  .bulk-progress {
    align-items: stretch;
    flex-direction: column;
  }

  .support-payout-head {
    align-items: stretch;
    flex-direction: column;
  }

  .bulk-product-info,
  .bulk-form-grid,
  .bulk-offer-card,
  .bulk-contract-row,
  .support-payout-grid {
    grid-template-columns: 1fr;
  }
}


.support-action-header-bar {
    display: flex;
    gap: 10px;
    align-items: center;
}

.sub-tab-btn {
    padding: 8px 16px;
    background-color: #f1f5f9;
    border: 1px solid #cbd5e1;
    border-radius: 6px;
    color: #475569;
    font-weight: 500;
    cursor: pointer;
    transition: all 0.2s ease;
}

.sub-tab-btn.active {
    background-color: #2563eb;
    border-color: #2563eb;
    color: #ffffff;
}


.support-chat-layout {
    display: flex;
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 12px;
    overflow: hidden;
    height: calc(100dvh - 230px) !important; 
    min-height: 520px;
    max-height: calc(100dvh - 230px) !important;
    margin-top: 20px;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.05);
}


.support-chat-sidebar {
    width: 280px;
    border-right: 1px solid #e2e8f0;
    background: #f8fafc;
    display: flex;
    flex-direction: column;
}

.support-chat-sidebar h3 {
    padding: 15px;
    margin: 0;
    font-size: 16px;
    border-bottom: 1px solid #e2e8f0;
    color: #1e293b;
}

.admin-users-list {
    flex: 1;
    overflow-y: auto;
    padding: 10px;
}

.admin-user-item {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 10px;
    border-radius: 8px;
    cursor: pointer;
    transition: background 0.2s;
    margin-bottom: 5px;
}

.admin-user-item:hover {
    background: #e2e8f0;
}

.admin-user-item.selected-active {
    background: #dbeafe;
}

.admin-avatar-ui {
    width: 40px;
    height: 40px;
    background: #3b82f6;
    color: #fff;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: bold;
}

.admin-info-ui {
    display: flex;
    flex-direction: column;
}

.admin-name {
    font-weight: 600;
    font-size: 14px;
    color: #334155;
}

.admin-role {
    font-size: 12px;
    color: #64748b;
}


.support-chat-main-content {
    flex: 1;
    display: flex !important;         
    flex-direction: column !important;
    background: #fff;
    height: 100% !important;
    min-height: 0 !important;
    max-height: 100% !important;
    overflow: hidden !important;
}

.chat-box-header {
    flex-shrink: 0 !important;        
    padding: 15px;
    border-bottom: 1px solid #e2e8f0;
    font-weight: 600;
    color: #1e293b;
    background: #fafafa;
}


.chat-messages-container {
    flex: 1 !important;               
    overflow-y: auto !important;      
    background: #f1f5f9;
    display: flex;
    flex-direction: column;
    gap: 12px;
    min-height: 0 !important;          
    max-height: none;
    scrollbar-gutter: stable;
}


.chat-message-row {
    display: flex;
    width: 100%;
}

.msg-row-partner {
    justify-content: flex-start;
}

.msg-row-me {
    justify-content: flex-end;
}

.message-bubble {
    max-width: 70%;
    padding: 10px 14px;
    border-radius: 12px;
    font-size: 14px;
    line-height: 1.5;
    position: relative;
}

.msg-row-partner .message-bubble {
    background: #ffffff;
    color: #1e293b;
    border-bottom-left-radius: 2px;
    box-shadow: 0 1px 2px rgba(0,0,0,0.05);
}

.msg-row-me .message-bubble {
    background: #2563eb;
    color: #ffffff;
    border-bottom-right-radius: 2px;
}

.message-sender-name {
    display: block;
    font-size: 11px;
    margin-bottom: 4px;
    font-weight: bold;
    opacity: 0.8;
}

.message-text-content {
    margin: 0;
    word-break: break-word;
}


.chat-input-form {
    display: flex;
    padding: 15px;
    border-top: 1px solid #e2e8f0;
    background: #ffffff;
    gap: 10px;
    position: relative;
    z-index: 2;
    flex-shrink: 0 !important; 
}

.chat-input-form input {
    flex: 1;
    padding: 10px 15px;
    border: 1px solid #cbd5e1;
    border-radius: 8px;
    outline: none;
    font-size: 14px;
}

.chat-input-form input:disabled {
    background: #f1f5f9;
    cursor: not-allowed;
}

.chat-input-form button {
    padding: 10px 20px;
    background: #2563eb;
    color: white;
    border: none;
    border-radius: 8px;
    font-weight: 600;
    cursor: pointer;
}

.chat-input-form button:disabled {
    background: #cbd5e1;
    cursor: not-allowed;
}

.chat-empty-history, .chat-sidebar-loading, .chat-sidebar-empty {
    text-align: center;
    color: #64748b;
    font-size: 14px;
    margin-top: 30px;
}

.chat-alert-badge {
    background-color: #ef4444; 
    color: #ffffff;            
    font-size: 11px;
    font-weight: 700;
    min-width: 18px;
    height: 18px;
    padding: 0 5px;
    border-radius: 999px;      
    display: inline-flex;
    align-items: center;
    justify-content: center;
    box-shadow: 0 2px 5px rgba(239, 68, 68, 0.4);
    animation: popIn 0.3s ease-out; 
}

@keyframes popIn {
    0% { transform: scale(0); }
    80% { transform: scale(1.2); }
    100% { transform: scale(1); }
}

.seller-channel-panel {
  display: grid;
  gap: 14px;
}

.seller-channel-shell {
  display: grid;
  gap: 12px;
}

.seller-channel-messages {
  border: 1px solid #dbe3ef;
  border-radius: 8px;
  background: #f8fafc;
  max-height: 480px;
  overflow-y: auto;
  padding: 12px;
  display: grid;
  gap: 10px;
}

.seller-channel-row {
  border: 1px solid #e2e8f0;
  border-radius: 8px;
  background: #ffffff;
  padding: 10px 12px;
}

.seller-channel-row[data-sender="support"] {
  border-color: #bfdbfe;
  background: #eff6ff;
}

.seller-channel-meta {
  font-size: 12px;
  color: #475569;
  font-weight: 700;
  margin-bottom: 6px;
}

.seller-channel-text {
  font-size: 14px;
  color: #0f172a;
  line-height: 1.55;
  white-space: pre-wrap;
  overflow-wrap: anywhere;
}

.seller-channel-form {
  display: grid;
  gap: 10px;
}

.seller-channel-form textarea {
  width: 100%;
  border: 1px solid #cbd5e1;
  border-radius: 8px;
  padding: 11px 12px;
  font: inherit;
  resize: vertical;
}

.seller-channel-form button {
  justify-self: flex-end;
}